Privacy Policy

1. Introduction

At remyhomeai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interior design service.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and email address when creating an account
• Payment information when subscribing to paid plans
• Profile information you choose to provide
• Communications you send to us

Images and Content

When you use our Service, we collect:

• Room photos you upload for redesign
• Design preferences and style selections
• AI-generated designs created from your uploads

Automatically Collected Information

We automatically collect certain information when you use our Service:

• Device information (browser type, operating system)
• IP address and general location data
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Process your room redesign requests using AI technology
• Process payments and manage subscriptions
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Improve and optimize our Service and AI models
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Image Processing and AI

When you upload images to our Service:

• Images are processed by our AI systems to generate redesign suggestions
• We do not use your personal images to train our AI models without explicit consent
• Uploaded images are stored securely and can be deleted upon request
• We may retain anonymized, non-identifiable data for service improvement

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who assist us in operating our Service, including cloud hosting, payment processing, and analytics. These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for other purposes with your explicit consent.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure cloud infrastructure with access controls
• Regular security assessments and monitoring
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy. Specifically:

• Account information is retained while your account is active
• Uploaded images can be deleted at any time through your account settings
• Payment records are retained as required by law
• We may retain anonymized data for analytics purposes

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to certain processing of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These include:

• Essential Cookies: Required for the Service to function
• Analytics Cookies: Help us understand how you use the Service
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Service functionality.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: